So I have comcast Internet and TV service, and when I woke up this morning I noticed I had a new msg on my comcast box. I generally get these every few weeks or so trying to sell a boxing fight, or a new movie or a new deal of some sorts. Well this was the msg on my cable box this morning:

http://picasaweb.google.com/umdivx/ComcastFalseAdvertising

As said I generally get these types of msg’s every once in a while. Well I see this, and was like awesome faster Internet for cheaper.

Well I call up the local comcast rep (you can see in the # in the picture) and they tell me this is only available for “new” customers. Well if this is only for new customers why the hell would they advertise this to all of their existing customers on the cable boxes? The ad doesn’t say anything about “terms and conditions” doesn’t say anything about “new customers only” nothing.

Also the ad is very misleading, the service is actually 8meg service, NOT 16mbps as seen in the picture.

Someone needs to fix this and I mean fix it now, just sad how they try to pull you in to sell you service, and you can’t even get it. Finally to top it off when I called them inquiring about the deal, they told me I didn’t qualify for this deal, but to fix it the sales lady tried to sell me phone service instead. I don’t need fucking phone service, if I did it sure wouldn’t be with comcast that’s for sure.

I fucking called them for faster Internet NOT god damn phone service.

So in closing you have to love the business practices of comcast, love em or hate em, they have you between a rock and a hard place, what can ya do?

- Josh